Introduction
77me is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains how we collect, process, store, and protect your information in connection with your use of the 77me website, account system, games, and payment features.
By registering an account or using any part of the 77me platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree, please discontinue use of the platform.
This policy applies to all players accessing 77me from the Philippines. We handle your data in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
77me does not sell your personal data to third parties. Your information is used only for the purposes of operating your account, verifying your identity, processing transactions, and improving your experience on the platform.
SSL Encryption
All data transmitted between your device and 77me is protected by SSL encryption, whether you are on mobile data or Wi-Fi.
KYC Verification
Identity documents collected during KYC are used only for verification. They are stored securely and never shared without your consent.
OTP Protection
Your registered mobile number is used to send OTP codes for login and account actions — nothing else. We do not use it for unsolicited marketing calls.
No Data Selling
77me never sells, rents, or trades your personal information to advertisers or unrelated third parties under any circumstances.
Your Rights
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by 77me.
Secure Storage
Personal data is stored on secured servers with access controls. Only authorised personnel who need it to perform their duties can access your information.
1. Information We Collect
We collect personal information from you in several ways — directly when you register or use the platform, automatically as you browse, and from third parties involved in identity verification and payment processing.
Information You Provide Directly
- Full legal name and date of birth
- Residential address in the Philippines
- Mobile number and email address
- Government-issued ID documents submitted for KYC (e.g. PhilSys card, passport, driver's licence)
- Payment information such as e-wallet account names or bank account numbers linked to your verified identity
- Communications you send to our support team
Information Collected Automatically
When you access the 77me platform, we automatically collect certain technical and behavioural data, including:
- IP address and approximate location
- Device type, operating system, and browser version
- Pages visited, time spent, and features used
- Login timestamps and session activity
- Game history and transaction records
Information from Third Parties
In order to verify your identity and process payments, we may receive information from payment processors and KYC service providers. This data is used solely for the purpose of fulfilling the service and is handled with the same level of care as information you provide directly.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account details (name, DOB, address) | Account creation and identity verification | Duration of account plus 5 years |
| Government ID documents | KYC compliance | Duration of account plus 5 years |
| Transaction records | Payment processing and fraud prevention | 5 years from transaction date |
| Game history | Fair play monitoring and dispute resolution | 3 years from activity date |
| Device and session data | Security monitoring and platform improvement | 12 months from collection |
| Support communications | Customer service and quality assurance | 2 years from last interaction |
2. How We Use Your Information
77me uses your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reason it was originally collected.
- Account management — to create, maintain, and secure your 77me account, including login authentication via OTP.
- Identity verification — to confirm your age and identity in line with our KYC requirements before enabling full account features and withdrawals.
- Payment processing — to facilitate deposits and withdrawals in PHP through supported local e-wallets and bank transfer channels.
- Fraud prevention and security — to detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform.
- Customer support — to respond to your inquiries and resolve issues related to your account or transactions.
- Platform improvement — to analyse usage patterns and improve the performance, layout, and features of the 77me platform.
- Responsible gaming — to monitor gaming behaviour and offer appropriate self-management tools where needed.
- Legal compliance — to meet our obligations under applicable Philippine laws and respond to lawful requests from authorities.
We may send you service-related notifications by email or SMS — such as transaction confirmations, OTP codes, and account security alerts. These are not marketing messages and cannot be opted out of while your account is active.
3. Who We Share Your Information With
77me does not sell or rent your personal data. We share your information only with trusted service providers who help us deliver the platform, and only to the extent necessary for those purposes.
Payment Processors
To process deposits and withdrawals in PHP, we work with payment service providers that support Philippine e-wallets and local bank transfers. These providers receive only the data needed to complete the transaction — typically your name, account reference, and transaction amount. They are bound by their own privacy obligations and are not permitted to use your data for any other purpose.
Identity Verification Providers
Our KYC process relies on third-party identity verification services. Your ID documents and personal details are shared with these providers solely to confirm your identity. Verified records may be retained by these providers in line with their own data retention policies and applicable regulations.
Security and Fraud Prevention
We use third-party security tools to monitor for fraudulent activity, unusual login patterns, and account compromise attempts. These tools process session and device data in an aggregated or anonymised manner where possible.
Legal and Regulatory Disclosure
We may disclose your personal data if required to do so by law, court order, or a lawful request from a Philippine government authority. We will only disclose the minimum information necessary to comply with such requests and will notify you where legally permitted to do so.
We will never share your personal data with third-party advertisers, data brokers, or any party outside the scope of delivering the 77me service. If you receive unsolicited contact claiming to be from 77me, treat it as suspicious and contact our support team immediately.
4. Cookies and Tracking Technologies
77me uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how you use the platform. Cookies are small text files stored on your device by your browser.
Types of Cookies We Use
- Essential cookies — required for the platform to function. These handle your login session, security tokens, and basic navigation. They cannot be disabled without breaking core features.
- Functional cookies — remember your preferences such as language settings and last-used payment method to improve your experience.
- Analytics cookies — help us understand which pages and features are most used. Data is aggregated and does not identify you personally.
- Security cookies — detect and prevent fraudulent activity, including bot activity and suspicious login attempts.
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use core features of the platform. We do not use third-party advertising cookies or retargeting pixels.
5. How We Protect Your Data
We take the security of your personal data seriously and apply multiple layers of protection to prevent unauthorised access, disclosure, or misuse.
- All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
- Account access is protected by password authentication combined with OTP two-factor verification.
- Personal data is stored on secured servers with restricted access controls — only authorised personnel can access it, and only when necessary to perform their role.
- We conduct regular security reviews and apply updates promptly to address known vulnerabilities.
- Suspicious activity triggers automated alerts and may result in temporary account suspension pending investigation.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact our support team immediately so we can take action to secure it.
6. Your Data Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77me:
- Right to be informed — you have the right to know what personal data we collect and how we use it. This Privacy Policy fulfils that obligation.
- Right of access — you may request a copy of the personal data we hold about you at any time.
- Right to rectification — if any of your personal data is inaccurate or incomplete, you have the right to request a correction.
- Right to erasure — in certain circumstances, you may request that we delete your personal data. This right is subject to legal retention obligations and the status of your account.
- Right to object — you may object to the processing of your data for purposes beyond what is strictly necessary to deliver the service.
- Right to data portability — where technically feasible, you may request a copy of your data in a commonly used, machine-readable format.
To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.
For data access or deletion requests, we will need to verify your identity before proceeding. This is to protect you from unauthorised requests made in your name.
7. Players Under 21
The 77me platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals below this age. If we discover that a registered account belongs to someone under 21, we will immediately suspend the account and delete all associated personal data.
If you believe a minor has registered on 77me, please notify us at [email protected] and we will investigate and act promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their account contact details.
Continued use of the 77me platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
For any questions or concerns about this Privacy Policy or how your data is handled, reach us at [email protected]. Our team is based in the Philippines and is available to assist you.
Your Data Is Safe with 77me
We built 77me with privacy and security in mind from the ground up. Register today and enjoy slots, live casino, sports betting, and eBingo — all in PHP, all protected.